Frequently Asked Questions
Your guide to shopping with Saad Bin Shahzad
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location.
What is your return policy?
We offer a 14-day return policy for unworn items with original tags attached. Please visit our returns portal to initiate a request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring an existing garment that fits you well and comparing it to our specifications.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, colors may vary slightly depending on your monitor settings and studio lighting.
Can I modify or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.